Kettering Health Network

  • Patient Access Rep. - Full time - Days - Patient Access - 1 PRESTIGE PLACE

    Posted Date 5 days ago(10/15/2018 11:46 AM)
    Job ID
    Job Category
    Patient Financial Services
    Job Type
    First Shift
    # of Openings
    Shift Time
  • Overview

    Are you looking to join and engage in a customer service driven opportunity in healthcare that provides a very important and valuable function?

    Central Scheduling is looking for a Patient Access Representative to serve as a first point of contact for patients looking to navigate payment options for medical services provided by Kettering Health Network.

    Responsibilities & Requirements

    Patient Access Representative position duties include, but are not limited to the following:

    • Be responsible for ensuring all Self Pay and or Insured Patients have been screened for the appropriate level of coverage or access to coverage
    • Review scheduled Outpatient visits prior to service for authorization processes and procedure requirements
    • Determine and carry out various payer requirements specifically related to different types of services
    • Frequently review all Inpatient Accounts or any new Self Pay Admission
    • Interact and communicate and collaborate with various departments on a regular basis


    Job Requirements:

    • High school diploma required
    • One or more years of medical office experience
    • Computer literate and very strong with Excel, Word and Outlook
    • One year customer service experience

    Preferred Qualifications

    • College degree in finance or healthcare field
    • Previous registration or scheduling experience
    • Strong third party billing background
    • Excellent written and oral communication skills


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