Kettering Health Network

  • Admitting Rep. - Part Time - Varied Shifts - Grandview Med Center

    Posted Date 5 days ago(10/10/2018 2:44 PM)
    Job ID
    2018-13663
    Job Category
    Patient Financial Services
    Job Type
    Part-Time
    Shift
    Varied Shifts
    # of Openings
    1
    Shift Time
    Varied (ex: Resource)
  • Overview

    Are you looking to join and engage in a customer service orientated role in the healthcare industry?

     

    Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process.

    Responsibilities & Requirements

    Job Responsibilities

     

    Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

    • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
    • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
    • Ensuring that payer sources and payment arrangements and options have been discussed
    • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
    • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
    • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
    • Communicate effectively with hospital staff and patients on a regular basis

    Job Requirements

    • High School graduate or equivalent.

    Preferred Qualifications

    • Previous registration/medical office experience 
    • One year customer service experience
    • Excellent written and oral communication skills
    • Computer literate and very strong with Excel
    • Ability to work collaboratively with team members

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