Kettering Health Network

  • End-User Computing Tech- Fort Hamilton Hospital- Full-Time

    Posted Date 6 days ago(11/7/2018 9:41 AM)
    Job ID
    2018-14246
    Job Category
    Information Technology
    Job Type
    Full-Time
    Shift
    First Shift
    # of Openings
    1
    Shift Time
    Days
  • Overview

    Does the statement “improve People, Process, and Technology…in that order” resonate with you? Are you looking to make a difference in the lives of the communities we serve by transforming the healthcare experience through innovative healthcare solutions? 

    The KHN Information Systems Division will offer opportunities for you to apply your expertise to proven business frameworks that deliver value to the organization and beyond; in a highly trustworthy, innovative, caring, competent and collaborative environment.

    Responsibilities & Requirements

    The End-User Computing Tech position duties include, but are not limited to the following:

    • Provide dedicated desktop support to an assigned location or business area/function.
    • Receive desktop support incidents; identify and resolve workstation issues remotely or by visiting end-user PCs. Document all resolutions.
    • Provide basic or intermediate support to end-users on desktop applications.
    • Participate in the deployment of new applications and technologies.
    • Participate in the hardware request process (receive, assess, deliver and install).
    • Participate in the on-call schedule to provide as-needed support during off-hours.

     

    Requirements

    • Associate’s degree or equivalent of education, certification, and experience
    • 1 year of relevant IT experience
    • Knowledge of desktop hardware and software applications

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