Kettering Health Network

  • Admitting Rep. - Resource - Varied Shifts - SOIN

    Posted Date 5 days ago(11/8/2018 5:18 PM)
    Job ID
    2018-14480
    Job Category
    Patient Financial Services
    Job Type
    Resource (PRN)
    Shift
    Varied Shifts
    # of Openings
    1
    Shift Time
    Varied (ex: Resource)
  • Overview

    Are you looking to join and engage in a customer service orientated role in the healthcare industry?

     

    Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process.

     

    Campus Highlights

     

    • Strong connection to our local community in Greene County through our Greene Memorial Foundation supporting and sponsoring over 300 events every year.
    • Close knit, growing community; Neighbors serving Neighbors
    • Quarterly Townhall meetings for campus and KHN network updates
    • Monthly employee engagement activities including; food trucks, ice cream socials, etc.
    • Beavercreek’s 675 is one of the fasted growing corridors in the state of Ohio bringing new business, restaurants, and retailers regularly.
    • Our serene, hotel-style environment is specifically designed to promote peace and healing.
    • Award Winning chefs
    • Click here to learn more!

    Responsibilities & Requirements

    Job Responsibilities

     

    Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

    • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
    • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
    • Ensuring that payer sources and payment arrangements and options have been discussed
    • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
    • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
    • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
    • Communicate effectively with hospital staff and patients on a regular basis

    Job Requirements

    • High School graduate or equivalent.

    Hours/Shifts:

    • Various hours/shifts as needed by the department

    Preferred Qualifications

    • Previous registration/medical office experience Masters in relating field
    • One year customer service experience
    • Excellent written and oral communication skills
    • Computer literate and very strong with Excel
    • Ability to work collaboratively with team members

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