SUMMARY OF MAJOR FUNCTIONS: A summary of major functions performed on the job including: reason for the position; basic overall responsibility.
This position, under the direction of the Network Point of Service Collection and Financial Service Manager and is responsible for providing exceptional “Best Practice” patient financial services with kind consideration to patient concerns while committed to identify a financial solution to meet the patient’s needs; payment arrangements, Medicaid application direction, Hospital Care Assurance Program (HCAP), KHN/KPN Financial Assistance Program and review financial applications, documentation in Epic, On Base, Mail, Fax or email to determine eligibility for financial assistance. Adjust accounts per program guidelines and inform patient of additional information needed or final approval. Supports Point of Service Collection processes and is resource providing financial service training for the Network including registration, pre-registration, pre-service and other areas located in but not limited to in Patient Access Departments and Kettering Physician Network.
MAJOR DUTIES AND RESPONSIBILITIES: