Kettering Health Network

Scheduler II - Kettering Medical Center - Heart Cath - FT Days

Posted Date 1 week ago(6/25/2020 10:42 AM)
Job ID
Job Category
Administrative/Business Support
Job Type
First Shift
# of Openings
Shift Time
80 Hours Per Pay Period/FTE 1.0


Are you looking to join and engage in a customer service driven opportunity in healthcare that provides a very important and valuable function?

Kettering Health Network is looking for a Scheduler II to serve as a first point of contact for patients looking to schedule medical appointment at one of Kettering Health Network’s patient care facilities.

Responsibilities & Requirements


  • The scheduler is responsible for the coordination of patient care between the physician office, the patient and various hospital departments.
  • The schedule must provide excellent customer service with good verbal and written communication skills.
  • The scheduler must also have excellent computer skills, with the ability to multi-task between various hospital system applications.
  • The scheduler must also be very detail oriented.
  • The scheduler is also expected to maintain a high level of accuracy in addition to meeting department productivity requirements.


  • High School Completion equivalent
  • High School Expected date letter in lieu of Diploma
  • High School Graduate
  • Previous clerical / physician office training
  • Epic/EMR 1 Year experience
  • Basic Medical Terminology
  • Ability to work in a fast pace medical call center environment
  • Excellent communication skills
  • Ability to Multi-task across multiple hospital platforms and applications
  • Ability to follow directions, accept orders and perform repetitive task
  • Minimum 1 year (EMR) Electronic Medical Records experience



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