Kettering Health Network

Front Office Specialist - CenterMed Family Practice

Posted Date 2 weeks ago(6/23/2020 4:09 PM)
Job ID
Job Category
Administrative/Business Support
Job Type
First Shift
# of Openings
80 Hours Per Pay Period/FTE 1.0


Do you want to work with a team of highly engaged healthcare providers where you can make a direct impact on patient care for our community?


Kettering Physician Network employs more than 600+ providers, including physicians and advanced practice providers, throughout the Greater-Dayton and Cincinnati areas. Offering an extensive range of specialties and expertise, our physicians provide comprehensive care at more than 120 locations.

Responsibilities & Requirements

Under the supervision of the provider and/or practice leader, assists and delivers patient care duties, and provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.


Job Requirements:

  • High School Diploma or equivalent.

  • Previous front office experience or background in general office work.

  • Must be able to maintain confidentiality/discretion.
  • Must be patient, courteous, and tactful.
  • Ability to communicate and relate well with office staff, ancillary departments and the public.
  • Ability to follow direction, accept orders and perform repetitive tasks.
  • Computer literate in use of word processing and email.

Preferred Qualifications

  • 1-year experience in a medical/physician office setting preferred
  • Experience in electronic medical records preferred.
  • Knowledge of medical terminology preferred.


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