Kettering Health Network

CMA Care Navigator - Miamisburg Family Practice

Posted Date 2 weeks ago(6/23/2020 4:03 PM)
Job ID
Job Category
Medical Assistant
Job Type
First Shift
# of Openings
Shift Time
80 Hours Per Pay Period/FTE 1.0


Do you want to work with a team of highly engaged healthcare providers where you can make a direct impact on patient care for our community?


Kettering Physician Network employs more than 600+ providers, including physicians and advanced practice providers, throughout the Greater-Dayton and Cincinnati areas. Offering an extensive range of specialties and expertise, our physicians provide comprehensive care at more than 120 locations.

Responsibilities & Requirements

The Certified Medical Assistant Care Navigator is responsible for:

  • Responsible for assisting the interdisciplinary medical home care team in the provision of care navigation activities and working with selected patients as assigned by high risk status or multiple health care coordination needs.
  • In addition, the role assists the Care Manager and interdisciplinary team with access and utilization management improvements, proactive patient panel management, care facilitation and treatment coordination functions.
  • Upholds the standards of the system-wide customer service program.
  • Performs duties for practice or Network commensurate with applicable certifications and licensure when deemed necessary by leadership.
  • Case load will be determined by accepted Regional and Network standards.

Job Requirements:

  • High School Diploma or equivalent

  • 1-year clinical experience in a medical/physician office setting

  • Successful attainment and retention of CCMA, CMA (AAMA) or NCMA certification or RMA plus documented completion of a Medical Assisting program through an accredited institution of higher learning.

  • Basic Life Support certification required.

  • Must be able to collaborate and communicate with Care Managers and interdisciplinary team as needed in planning patient follow-up care and appointments.
  • Must be able to collaborate with Health Coach and interdisciplinary team in planning follow-up care, as needed. Must be able to communicate with patients regarding pre-visit planning, follow-up after discharge, and scheduling urgent appointments and referrals to specialists.
  • Will also contribute to providing self-management support to patients.
  • Must have ability to prioritize and organize tasks with attention to detail.
  • Excellent interpersonal skills, good judgment, flexibility, initiative and ability to use critical thinking skills to problem solve.
  • Knowledge of various patient lists/reports, overdue lab and imaging reports, referral reports, services needed for chronic conditions and other reports as requested.

Preferred Qualifications

  • Graduate of an accredited medical assisting program preferred


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.