Kettering Health Network

Admitting Representative - Soin - Patient Access - Part Time - Days

Posted Date 6 months ago(1/3/2022 11:58 AM)
Job ID
2021-33768
Job Category
Patient Access/Central Scheduling
Job Type
Part-Time
Shift
First Shift
# of Openings
1
FTE
20 Hours Per Pay Period/FTE 0.25

Overview

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Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

 

Our MissionOur VisionOur Values

Campus Overview

Soin Medical Center  

  • Soin Medical Center has been serving residents of Greene, Western Clark, Eastern Montgomery, and Miami counties since 2012. 
  • Conveniently located off I-675 in Beavercreek.   
  • Provides a variety of health care services and is home to 4 accredited Centers of Excellence including hernia and robotic surgery.   
  • Soin is currently licensed for 125 beds which will increase after the expansion completion in the Fall of this year. 
  • In 2020, Soin received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States. 
  • Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department. 
  • We partner with local farms in Greene County to provide fresh produce to employees, patients, and their families.  
  • Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association. 
  • Soin received several awards from Healthgrades 
  • Patient Safety Excellence Award (2017-2019) 
  • Outstanding Patient Experience Award (2017-2019) 

Responsibilities & Requirements

Job Responsibilities

 

Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

  • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
  • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
  • Ensuring that payer sources and payment arrangements and options have been discussed
  • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
  • Communicate effectively with hospital staff and patients on a regular basis

Job Requirements

  • High School graduate or equivalent.

Preferred Qualifications

 

  • One year customer service experience
  • Excellent written and oral communication skills
  • Computer literate and very strong with Excel
  • Ability to work collaboratively with team members

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