Kettering Health Network

Patient Access Representative - Patient Access - Miamisburg - Full-Time - Evenings

Posted Date 4 months ago(3/9/2022 4:18 PM)
Job ID
Job Category
Patient Financial Services
Job Type
Second Shift
# of Openings
80 Hours Per Pay Period/FTE 1.0


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Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.


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Department Overview

Network Pre-Access department verifies patients eligibility/coverage, validates/obtains authorizations on testing and reaches out to patients to pre-register while discussing estimates/financial assistance. The Network Pre-Access department helps secure patients financially while outreaching to them for cost transparency and financial assistance help.

Responsibilities & Requirements

Patient Access Representative position duties include, but are not limited to the following:

  • Be responsible for ensuring all Self Pay and or Insured Patients have been screened for the appropriate level of coverage or access to coverage
  • Review scheduled Outpatient visits prior to service for authorization processes and procedure requirements
  • Determine and carry out various payer requirements specifically related to different types of services
  • Frequently review all Inpatient Accounts or any new Self Pay Admission
  • Interact and communicate and collaborate with various departments on a regular basis


Job Requirements:

  • High school diploma required
  • One or more years of medical office experience
  • Computer literate and very strong with Excel, Word and Outlook
  • One year customer service experience

Preferred Qualifications

  • College degree in finance or healthcare field
  • Previous registration or scheduling experience
  • Strong third party billing background
  • Excellent written and oral communication skills


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