Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Network Pre-Access department verifies patients eligibility/coverage, validates/obtains authorizations on testing and reaches out to patients to pre-register while discussing estimates/financial assistance. The Network Pre-Access department helps secure patients financially while outreaching to them for cost transparency and financial assistance help.

Patient Access Representative position duties include, but are not limited to the following:

• Be responsible for ensuring all Self Pay and or Insured Patients have been screened for the appropriate level of coverage or access to coverage
• Review scheduled Outpatient visits prior to service for authorization processes and procedure requirements
• Determine and carry out various payer requirements specifically related to different types of services
• Frequently review all Inpatient Accounts or any new Self Pay Admission
• Interact and communicate and collaborate with various departments on a regular basis

Job Requirements:

• High school diploma required
• One or more years of medical office experience
• Computer literate and very strong with Excel, Word and Outlook
• One year customer service experience

• College degree in finance or healthcare field
• Previous registration or scheduling experience
• Strong third party billing background
• Excellent written and oral communication skills