Kettering Health Network

RN Facilitated Care Coordinator - PRO Community Outreach - Beavercreek - Full-Time - Days

Posted Date 2 months ago(4/25/2022 1:11 PM)
Job ID
2022-36241
Job Category
Management
Job Type
Full-Time
Shift
First Shift
# of Openings
1
FTE
80 Hours Per Pay Period/FTE 1.0

Overview

KH Logo Horizontal

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

 

Our MissionOur VisionOur Values

Responsibilities & Requirements

Responsibilities:

 

· Coordinate and collaborate with ancillary departments and external partners including medical personal

o for sports teams as well as the player or individual entrusted to our care

o for employers in a specific geographic area, working with the benefits departments

· Be the lead ambassador and point of contact for the logistics and operations for each patient in this program.

· Support the design, updates and revision of communication and educational materials.

· Provide health and wellness education and information and serve as resource to others.

· Maintain up-to-date knowledge of wellness and health care specific to the unique needs of the patient types we serve i.e. Sports health, orthopedics, manufacturing.

· Provide monthly reports to senior leadership on volumes, finances, and outcomes.

· Develop process to ensure customer service feedback is captured, reviewed and improvement strategies developed.

· Oversee all operational and growth responsibilities related to program needs including staffing, resource materials, marketing and logistics support structures to meet the needs of the populations served

· Ability to develop creative solutions to effectively solve problems while maintaining consistency with policies, standards, procedures, laws and regulations.

· Ensure working knowledge of the needs of sports teams; game schedules and potential processes to support the timing of needs.

· Ensure working knowledge of the needs of employers in a specific geographic area.

· Work with rehab, imaging and surgical teams to ensure program equipment, supplies and schedules meet the unique sport health and injury needs.

· Work with physician liaisons to gain and enhance physician landscape knowledge for a particular geographic area.

 

Requirements:

  • A bachelor’s degree in Nursing, Athletic Training, Rehab Medicine, Health Promotion, Health Education, or a health-related field is required.
  • Strong organizational and attention to detail skills.

    · Excellent customer service and strong relationship skills with internal teams as well as the external customers, the patients and potential families involved.

    · Good decision-making and interpersonal skills, including the ability to support, counsel, and advise.

    · Ability to maintain confidentiality.

    · Strong leadership ability with good judgment/decision making skills.

    · Strong verbal and written communication skills.

    · Strong analytical skills to ensure program is successful and the ability to create responsible strategy for implementing changes, if necessary.

    · Ability to work effectively with minimal supervision and take initiative while collaborating with multiple stakeholders

Preferred Qualifications

Preferred Job Qualifications

  • experience with ortho and surgery patients
  • detail oriented
  • organized
  • takes initative and also works collaboratively
  • professional
  • excellent written and verbal communication skills

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