Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Minimum Education
• High school diploma required
• College degree preferred in finance or healthcare field

Minimum Work Experience
• One or more years of medical office or customer service experience required
• Previous registration or scheduling experience strongly preferred

Required Skills
• Demonstrated Patient Experience excellent
• Excellent written and oral communication skills
• Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
• Knowledge of Insurance Terminology and processes
• Knowledge of Insurance portals and websites
• Strong third-party billing background preferred
• Demonstrated competency in working in teams and ability to effectively communicate with all levels
• Ability to learn site specific patient processing software including but not limited to grease boards and TPS system
• Computer literate and very strong with Microsoft Office Suite.
• Complete HBI revenue cycle classes within 6 months of hire date