Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Provide high quality health navigation and patient education for qualitied patients who are part of a grant from the Substance Abuse Mental Health Administration (SAMHSA). Build and maintain organizational relationships, document interactions, assist with data collection and other grant-related duties, as assigned. Because this position is funded 100% by the grant, this individual can only perform work related to the grant project. This position can be remote. IMPORTANT: This is a grant-paid position. Funding from the SAMHSA is for the project period: 9/30/24 to 9/29/27. This position cannot be guaranteed after that time.

Job Responsibilities

• The ability to educate people from various backgrounds.
• Strong verbal communication and active listening skills.
•  The ability to remain humble and deliver programming in a culturally appropriate way. Must value diversity. 
• Must be willing to learn how to use the electronic health record (Epic) and keep excellent documentation in that system. 
• Proficiency in Microsoft Office applications required. 
• Must work well with the project and grant management teams.
• Provide high quality health navigation and patient education for qualified patients who are part of the grant-funded project by assisting them with access to medical services, health insurance, substance use disorder treatment and other resources and services to improve health outcomes and provide education about pain management.
• Provide care by phone, videoconferencing or in-person.
•  Assure all interactions are documented according to policy in Epic.
•  Attend internal and external grant stakeholder meetings. 
• Assure any data needed for grant reporting is collected accurately and given to the Project Manager on time.
• Assist with report writing, when needed. 
• Collaborate with grant project staff to create additional collaborative opportunities with external organizations. 
• Build and maintain professional relationships with community-based organizations. 
• Services should be delivered in a patient-centered, culturally competent way. 
• Stay informed about current trends and developments around SUD, substance use and pain management. 
• Some local travel may be required.
• Travel to attend an annual conference which may be out of state is encouraged. 
• Collaborate with the Project Manager for purchasing, etc. 
• Collaborate with Project Manager and grants management team to assure activities comply with federal grant rules. 
• Maintain timely Time and Effort reporting. 
• Other grant-related duties as assigned.

Requirements

• Completion of Community Health Worker educational program. Life experience with substance use disorder preferred. (Can be employee, a family member or a close friend.)
• Experience in community-based setting as community health worker or similar position.
• New graduates of the Community Health Worker Training Program in Kettering College may be accepted, with a recommendation from their instructor.
• Certification preferred, but not required.