Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Kettering Health Miamisburg
Job Summary:
The Revenue Cycle Process Optimization Analyst drives operational excellence within Kettering Health’s revenue cycle. This role focuses on auditing existing processes, identifying areas for improvement, and implementing solutions to enhance efficiency, compliance, and financial performance. The position requires analytical skills, process improvement expertise, a strong understanding of revenue cycle operations, and effective collaboration and communication skills.
Key Responsibilities:
· Analyze revenue cycle processes, including patient registration, charge capture, coding, billing, and collections, to identify inefficiencies, inaccuracies, compliance risks, and discrepancies in revenue cycle functions.
· Conduct root cause analysis to understand performance gaps and recommend corrective actions.
· Prepare and present detailed audit reports with clear recommendations for process improvements.
· Assist in designing and implementing process improvement initiatives, collaborating with key stakeholders.
· Utilize data analytics to track trends, monitor performance, and measure the success of implemented changes.
· Partner with cross-functional teams, including leadership, data analysts, and training staff, to ensure process improvements align with organizational goals.
Qualifications:
Education:
· An associate degree in healthcare administration, business, or a related field is required; a bachelor’s degree is preferred.
· Equivalent experience (5+ years) in revenue cycle operations may be considered in lieu of a degree.
· Lean Certification preferred.
Experience:
· Minimum of two years of experience in revenue cycle operations, such as patient access, coding, or billing, focusing on Epic systems.
· At least two years of experience in process auditing, analysis, or improvement within healthcare operations.
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