Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Kettering Health Hamilton

• Kettering Health Hamilton, formerly Fort Hamilton Hospital, has been serving the Hamilton community for over 90 years.
• Leads the way to better health in the Butler County area, serving patients from Fairfield, Oxford, Cincinnati, Middletown and surrounding communities.
• KH Hamilton offerings include maternity, emergency, the most advanced wound healing in Butler County, and a range of outpatient services. 
• In 2020, KH Hamilton received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
• Full-service, community hospital licensed for 203 beds. 
• In 2020, KH Hamilton received several awards from Healthgrades:
  • America’s 250 Best Hospitals (2018-2020)
  • America’s 100 Best Pulmonary Care (2018-2020)
  • Gastrointestinal Care Excellence Award (2020)

The Executive Assistant I provides direct administrative support for at least one KH Executive level leader (VP, CMO, CMIO, etc.) as well as additional executives & Directors as assigned. 

The Executive Assistant I maintains a high level of confidentiality while exercising tact and diplomacy. The EA I performs various duties including, but not limited to coordinating daily office operations, and providing telephone, filing, scheduling meetings, tracking expenses, managing information to internal and external customers, scheduling, travel maintaining calendars, planning organization events, reports and presentations and other assistance as assigned to their Executive and Directors of the department. This position provides a high level of customer service and problem resolution.  Duties will vary according to each Executive’s areas of responsibility.  The executive assistant works closely with other executive assistants to maintain cooperation and smooth operations.  Performs other duties as assigned.

Education 

• Associate degree or equivalent experience required. 4 years of equivalent Executive Assistant Level experience would be considered equivalent to a 2-year degree).

Experiences

• Intermediate to Advanced computer skills including Microsoft Office applications

• Ability to use the KH intranet and internet effectively and efficiently including for research

• Possesses organization and time management skills

• Ability to multi-task, prioritize effectively and be detail-oriented

• Strong written and verbal communication skills

• Excellent customer service and public relations skills

• Ability to use good judgement and discretion

• Ability to problem solve and have critical thinking skills

• Ability to establish and maintain effective business relationships across the Network and community

• Ability to work independently in the absence of specific instructions

• Ability to adapt to and be flexible

• Ability to receive feedback in a constructive and positive manner

• Ability to maintain strict confidentiality

• Ability to demonstrate Leadership ability and professionalism

Essential Functions

• Lives the Mission, Vision, and Values of the Network and uses sound ethical judgement.

• Acts as public face for Executive office including managing phone, mail, email and visitor traffic

• Schedule meetings and maintain calendars, including pro-actively handling scheduling conflicts

• Manage daily office operations, including payroll approval, supply ordering, and work orders

• Campus based Executive Assistants, assist facility preparations for and during ACHC, ODH surveys as appropriate.

• Coordinates efficient use of the Executive’s time.

• Provide administrative support including gathering data, producing reports and presentations, handling correspondence and maintains accurate records (files),

• Establish and maintain effective working relationships

• Demonstrate leadership ability, professionalism, flexibility and problem solving/critical thinking skills

• Efficiently and accurately prioritize and manager multiple tasks or projects simultaneously

• Handle requests for information in a timely and professional manner, including assisting with prioritizing requests and handling responses as appropriate 

• Handle meeting preparation including room arrangements, presentations and data assembly, and recording minutes

• Coordinate travel arrangements

• Track and monitor expenses including handling/preparing expense reports

• Coordinate special events and projects

• Additional training in field and prior administrative support experience preferred
• Three to five (3-5) years’ experience as an assistant role is preferred