Kettering Health Network

Patient Access Supervisor - Patient Access - Miamisburg - FT/Days

Posted Date 6 hours ago(2/24/2025 9:00 AM)
Job ID
2025-53431
Job Category
Administrative/Business Support
Job Type
Full-Time
Shift
First Shift
Department
932020 - Patient Access
FTE
80 Hours Per Pay Period/FTE 1.0
Job Code
161700

Overview

KH Logo Horizontal

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

 

Our MissionOur VisionOur Values

Campus Overview

Kettering Health Miamisburg  

  • Serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.
  • Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio.
  • The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care. 
  • Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning. 
  • 142 bed facility
  • Awarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019.
  • In 2020, KH Miamisburg received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
  • Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
  • KH Miamisburg received several awards from Healthgrades:
    • Outstanding Patient Experience Award (2017-2019)
    • America’s 100 Best Hospitals for Prostate Surgery Award (2020)
    • Joint Replacement Excellence Award (2020)

Responsibilities & Requirements

Responsibilities: 

  • The PA Supervisor monitors daily functioning and quality of data of operations within the department.

  • Reporting directly to the Patient Access Manager on system and productivity related issues.

  • PA Supervisor is responsible for providing coaching and training.

  • Provides direct supervision as relates to ongoing system related issues and changes.

  • Works closely with the department manager in measuring quality standards and productivity as relates to scheduler performance.

  • Keeps current on all policies, procedures and developments that affect Central Scheduling, Pre-Certification and Insurance Verification and assures that department staffs understand and use such information in daily work.

  • Carries out duties in a “lead” capacity and is assigned special, complex tasks.

Preferred Qualifications

Requirements:

  • HS. Diploma
  • Knowledge in areas of scheduling, patient access, registration and other areas as appropriate.
  • Excellent human relations and oral and written communication skills.
  • Positive demeanor in one’s approach to dealing with people and problems.
  • Approaches life with high energy.
  • Membership in appropriate professional organizations is considered a necessary element of this position and participation in community organizations enhancing the effectiveness of the medial center is encouraged.

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