Minimum Education• High school diploma required• College degree preferred in finance or healthcare field
Minimum Work Experience• One or more years of medical office or customer service experience required• Previous registration or scheduling experience strongly preferred
Required Skills• Demonstrated Patient Experience excellent• Excellent written and oral communication skills• Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge• Knowledge of Insurance Terminology and processes• Knowledge of Insurance portals and websites• Strong third-party billing background preferred• Demonstrated competency in working in teams and ability to effectively communicate with all levels• Ability to learn site specific patient processing software including but not limited to grease boards and TPS system• Computer literate and very strong with Microsoft Office Suite.• Complete HBI revenue cycle classes within 6 months of hire date