Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Kettering Health Main Campus

• Kettering Health Main Campus, formerly Kettering Medical Center, is the flagship hospital of Kettering Health and has been serving Kettering, Ohio and the Greater Dayton area since 1964.
• The facility includes the Benjamin and Marian Schuster Heart Hospital, maternity service with a level III neonatal intensive care unit (NICU), and level II Emergency Care.
• In 2020, KH Main Campus received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
• Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association.
• Awarded as one of the 50 Top Cardiovascular Hospitals by IBM Watson Health in 2020.
• Kettering received the Outstanding Patient Experience Award by Healthgrades (2017-2019).
• Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
• 465-bed hospital (includes newborn beds)

Responsibilities: 

• The PA Supervisor monitors daily functioning and quality of data of operations within the department.

• Reporting directly to the Patient Access Manager on system and productivity related issues.

• PA Supervisor is responsible for providing coaching and training.

• Provides direct supervision as relates to ongoing system related issues and changes.

• Works closely with the department manager in measuring quality standards and productivity as relates to scheduler performance.

• Keeps current on all policies, procedures and developments that affect Central Scheduling, Pre-Certification and Insurance Verification and assures that department staffs understand and use such information in daily work.

• Carries out duties in a “lead” capacity and is assigned special, complex tasks.

Requirements:

• HS. Diploma
• Knowledge in areas of scheduling, patient access, registration and other areas as appropriate.
• Excellent human relations and oral and written communication skills.
• Positive demeanor in one’s approach to dealing with people and problems.
• Approaches life with high energy.
• Membership in appropriate professional organizations is considered a necessary element of this position and participation in community organizations enhancing the effectiveness of the medial center is encouraged.