Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

The PACS Administrator is responsible for managing, maintaining, and overseeing the Picture Archiving and Communication Systems (PACS) within Kettering Health. This includes system installation, configuration, troubleshooting, ensuring data security and compliance, implementing updates to optimize workflow, and image access for medical professionals. Collaborate with the Epic Radiant team, modality chairs, and Radiologists to maintain system display protocols for the Radiologists. Work closely with Radiologists to resolve daily issues related to personal display protocols, general functionality, and system/role/user worklists. The PACS Administrator also works in partnership with the Information Systems Radiology, Client Support Systems and Imaging teams on system strategies and processes, including—but not limited to—EMR, Voice Dictation and PACS used by Providers. 

• Minimum Education 

• Graduation from an accredited Radiology Program with an AS in Radiological Technology or its equivalent.

Minimum Work Experience 

• Radiology Technologist with 5 years of clinical experience. 

Licenses/Certifications 

• Obtain applicable certifications within 1 year of hire, recommended 
• ITIL Certified (Information Technology Infrastructure Library) 
• Epic Proficiencies as needed by the role 

Required Skills 

• Character 
  • Serves with humility. Has a seek-first-to-understand mentality. Is a caring servant leader. 
  • Seeks wisdom. A self-starter in developing themselves. Driven by curiosity to proactively learn and innovate. Has the heart of a learner. 
  • Builds trust. Develops healthy, collaborative relationships. 

• Competencies 
  • Sectra superuser 
  • Excellent communication and collaboration skills with the ability to interact effectively with teams and customers 
  • Strong organizational skills 
  • Excellent understanding of Epic and specifically Radiant workflows 
  • Demonstrates flexibility, adaptability, and prioritization skills 
  • Works within defined standard processes, systems, and frameworks 

Essential Functions 

• Perform routine system maintenance and performance checks, update and manage system configurations to ensure optimal PACS functionality. 
• Provide training to Radiologists and technologists on proper and efficient PACS system usage, including image retrieval, display protocols, system/user worklists, and reporting. 
• Implement and monitor security protocols to protect patient data, ensuring HIPAA compliance. 
• Troubleshoot and resolve technical PACS-related issues, including network and image quality problems. 
• Develop and maintain PACS policies and procedures, including data management and access control. 
• Monitor system performance regularly to identify potential issues and optimize efficiency. 
• Manage data archiving and ensure reliable storage and retrieval of medical images. 
• Collaborate with vendors for system support, issue resolution, and upgrades. 
• Serve as liaison between radiology and IT staff to identify and implement solutions that meet clinical needs. 

Organizational Expectations 

• IS Leadership Development Program 
• Annual Mandatory Education 
• Application Certification Training (i.e., Epic New Version Training, CEE)