Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Kettering Health Medical Group

• Kettering Health Medical Group, formerly known as Kettering Physician Network, employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater-Dayton and Cincinnati areas.
• Offering an extensive range of specialties and expertise, our physician practices provide comprehensive care at more than 200 locations and ten counties.
• Our services include heart & vascular, orthopedics, sports medicine, primary care, and urology.

Essential Responsibilities
• Meets population specific and all other competencies according to department requirements.
• Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent
workplace injury, violence, or adverse outcome to associates and patients.
• Work with health plan partners to address preventive and chronic care needs of shared members.
• Maintains expert knowledge of core measures and other pertinent quality initiatives
• Maintain technical competency and remain current in technology and changes in the industry.
• Completes chart reviews for quality improvement initiatives including gaps in care as well as identification of
HCCs; Communicates gaps & HCC information to provider and/or practice staff.
• Other reviews/projects as assigned
• Meets deadlines and timeframes for reviews and reporting
• Maintains strict confidentiality of all data and information
• Participates in conference calls and meetings to maintain knowledge and understanding of quality initiatives
• May assist with the coordination and management of event reports from identification through closure
• May provide outreach to patients in need of preventive and chronic care services through electronic and
phone communication, including letters, text messages and/or phone calls.
• May help patients address barriers to care, such as transportation, income, insurance, through education,
advocacy and/or referral.
Other Job Responsibilities
• Participates in activities which own and promote professional growth & development, as well as seeks out
opportunities for organizational growth of key stakeholders.
• Conducts educational programs regarding quality improvement to practices, as well as other internal and
external customers.
• Participates as a member of quality-related committees and/or workgroups and is assigned administrative
support responsibilities as needed including necessary documentation.
• Other duties/projects as assigned by the Network Manager Ambulatory Quality
• Responsible for compliance with Organizational Integrity through raising questions and promptly reporting
actual or potential wrongdoing.
• All other duties as assigned.

Minimum Education:
Completion of a CAHHEP or ABHES accredited Medical Assistant program.
Bachelor's degree in related healthcare field preferred
Required Licenses:
Active, relative Medical Assistant certification (CMA, AAMA) or registration (RMA)

Minimum Work Experience:
Minimum of 5 years of clinical experience in ambulatory practice setting preferred