Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Supports patients’ rights through maintaining the confidentiality of patient medical information by evaluating and processing the protected health information (PHI) in accordance with hospital policies and state/federal laws/regulations. The release processes encompass the electronic health record (EHR) and paper medical records (which are secured at various locations) in a high-paced, high-volume producing department pertaining and inclusive of requests for the following entities: frontline operations or KHN and KPN, and audits. Follows best practice protocols for authenticating validity of requests, disseminating confidential information, and assuring the integrity of the clinical documentation released for every record, every patient/requestor, every time. This requires possession of technical skills for working with an electronic health record (Epic), utilizing and maintaining the Epic ROI Tracking system, tracking of the request from the beginning (receipt of patient authorization) to the completion of the request to ensure compliance with federal Disclosure and meaningful use regulations for release of information. Must be able to work in a fast-paced office environment while simultaneously fostering an environment of collaboration, engagement and teamwork. Also, must possess adaptability and flexibility for learning new concepts, skills, and dealing with many different patient request situations in a professional and confidential manner. It is also required that the individual can embrace a continuous improvement environment where each member contributes to their own learning as well as partnering with their co-workers. Must have the ability to organize and prioritize work to meet quality and productive standards, work effectively with rapidly changing priorities, and articulate problems and offer potential solutions.

Job Responsibilities:

• Associate’s degree in Health Information Management by AHIMA or health-related field preferred, or a minimum five years’ comparable experience in a hospital-related setting in health information release.
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• Minimum Work ExperienceCredentialed or five years of experience in health information management in a related setting.
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• Required SkillsMust possess excellent oral, written, and computer skills for accessing electronic patient records, ROI, and disclosure tracking.
• Must be able to demonstrate excellent customer service and critical-thinking skills.
• Must possess excellent computer skills in accessing patient records, maintaining and updating computerized ROI tracking system either through experience or dedicated education.
• The individual must learn and be proficient in the network EPIC EHR applications within the first 90 days of starting the position.

Job Requirements:

• Must possess excellent oral, written, and computer skills for accessing electronic patient records, ROI, and disclosure tracking.
• Must be able to demonstrate excellent customer service and critical-thinking skills.
• Must possess excellent computer skills in accessing patient records, maintaining and updating computerized ROI tracking system either through experience or dedicated education.
• The individual must learn and be proficient in the network EPIC EHR applications within the first 90 days of starting the position.