Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Responsibilities

• The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
• Perform reception and transcription duties as needed.
• This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
• Coordinates, organizes, and implements inpatient/outpatient schedules.
• Provides supervisory responsibilities to the medical office including orienting and training new personnel. 
•  Practices proper telephone etiquette, answers phones, schedules patients.
•  Oversees daily patient charges for accuracy and helps maintain patient database.
• Demonstrates up-to-date job knowledge.
•  Does patient appointment and study scheduling
•  Process transcription quickly and correctly
• Takes care of mail, med requests, and correspondence as needed
• Does physician correspondence as requested
• Proficient in current computer office applications
• Completes work assignments in a timely manner

Job Requirements

• High School diploma or equivalent
• Knowledge of medical terminology
• 3 years clerical experience
• Able to type 60 WPM
• Intermediate computer skills