Epic Principal Trainer-Revenue Cycle-Miamisburg-Full-time/Days
- Job ID
- 2025-56970
- Job Category
- Patient Financial Services
- Job Type
- Full-Time
- Shift
- First Shift
- Department
- 932293 - Revenue Cycle Trng
- FTE
- 80 Hours Per Pay Period/FTE 1.0
- Job Code
- 127150
Overview
Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Responsibilities & Requirements
The Epic Principal Trainer develops, implements, and maintains training programs for Epic software users in Revenue Cycle. This position is responsible for creating and delivering the End User Training curriculum and materials, conducting training sessions, and working with various departments to ensure the effective use of the Epic system. As a subject matter expert, the Principal Trainer also supports and guides credentialed trainers to maintain consistency and quality in training delivery to end-users.
Performs other duties as assigned.
• Bachelor's degree in Education, Business Administration, Healthcare Administration, Information Technology, or a related field, required
[Ohio, United States] Other
• Epic Principal Trainer Certification.
• Minimum of 3-5 years of experience as an Epic trainer or in a similar role.
• Proven experience in curriculum development and instructional design.
• Experience with Epic software and certification in one or more Epic modules preferred.
Curriculum Development:
• Design and develop training materials, including lesson plans, manuals, e-learning modules, and job aids for Epic software users.
• Regularly update training materials to reflect changes and updates in the Epic system.
• Create tools to evaluate the effectiveness of training programs and measure learning outcomes.
Training Delivery:
• Conduct train-the-trainer sessions to prepare credentialed trainers and provide leadership in the educational process.
• Deliver training sessions to end-users.
• Provide one-on-one training and support as needed.
Collaboration:
• Collaborate closely and often with the Revenue Cycle training team on the content development and maintenance of training materials.
• Work with analysts, IT staff, department leaders, and other stakeholders to ensure training materials align with organizational goals and Epic system functionality.
• Participate in project meetings and provide input on training-related issues.
Evaluation and Improvement:
• Assess the effectiveness of training programs through feedback, evaluations, and performance metrics.
• Continuously refine and improve training materials based on feedback and system updates.
• Stay current with Epic updates and industry best practices.
Support:
• Provide ongoing support and troubleshooting for trainers and end-users.
• Act as a resource for complex questions and issues related to the Epic system.
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