Support Services | Miamisburg | Part-Time | First Shift

The Medication Assistance Counselor reports to the Network POSC Financial Service Manager and works with both inpatients and outpatients to obtain free or discounted pharmaceuticals from manufacturers, patient assistance programs, or other sources. The MAC is knowledgeable of all Network patient assistance programs, insurance coverage determinants for medication coverage, available community and national resources, financial need requirements, and Epic. Working closely with financial counselors, social workers, and clinical staff to obtain the needed clinical and financial information to obtain maximal assistance is an integral function of the position. The MAC maintains a database with accurate patient and assistance information, and performs other duties as assigned.

Responsibilities:

• Knowledge of patient assistance and pharmaceuticals preferred
• Experience in healthcare setting or physician practice
• Oncology knowledge preferred
• Experience with Windows, Excel, and PowerPoint
• Prior experience with Epic preferred
• Experience in finance, insurance, insurance appeals, and medical terminology
• Ability to work in self-directed manner to accomplish goals
• Strong advocate for both patients and the hospital system

Requirements:

• High School diploma or equivalent

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.