Support Services | Kettering| Full Time | Days

The Community Health Worker is a neighborhood-based trusted member of the community and serves as a liaison/link/intermediary between health/social services and the community to facilitate access to services. The Community Health Worker also strengthens individual and community agency by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, referrals to community resources, social support, and advocacy. Performs other duties as assigned. 

Job Responsibilities:

This position will provide high quality health navigation and patient education via telephone and in person, for identified patients who meet criteria for the Substance Abuse Mental Health Administration (SAMHSA) grant. Staff will build and maintain internal and external organizational relationships, document interactions, assist with data collection, identify and share community-based resources, and other grant-related duties, as assigned.  Services provided through this project are delivered via phone/telehealth and at in-person group meetings as scheduled.

• Via telephone contact primarily from office, provide high quality health navigation, patient education and health coaching for qualified patients who are part of the grant-funded project by assisting them with access to medical services, health insurance, substance use disorder treatment and other resources and services to improve health outcomes, support health goal selection and provide education about pain management. 
• This is a telephonic position, with care provided via telephone primarily in the office setting. 
• Engage in group facilitation and patient education for in-person group meetings as scheduled. 
•  Following processes and standards established for delivering telephonic care for patients served by the grant.
•  Ensure all interactions are documented appropriately.
• Attend internal and external grant stakeholder meetings.
•  Ensure any data needed for grant reporting is collected accurately and given to the Project Manager on time.
• Assist with report writing when needed. 
•  Collaborate with grant project staff to create additional collaborative opportunities with external organizations.
• Build and maintain professional relationships with community-based organizations. 
• Ability to deliver services in a patient-centered, culturally competent manner. 
•  Stay informed about current trends and developments around SUD, substance use and pain management.
•  Some local travel may be required. Travel to attend an annual conference which may be in-state is encouraged.
•  Collaborate with the Project Manager for purchasing, etc.
• Collaborate with Project Manager and grants management team to assure activities comply with federal grant rules.
•  Maintain timely Time and Effort reporting.
•  Other grant-related duties as assigned.

Because this position is funded 100% by the grant, this individual can only perform work related to the grant project. 

IMPORTANT: This is a time-limited grant-paid position. Funding from the SAMHSA is for the project period: 9/30/24 to 9/29/27. This position cannot be guaranteed after that time.

Job Requirements:

• High school diploma or GED required.
• Graduate of community health worker training program preferred
• Required Licenses[Ohio, United States] Other
  Certified Community Health Worker preferred
• Excellent communications and organizational skills.
• The ability to work with diverse groups and individuals with dignity and respect,
• The ability to work varied hours/ some evenings and weekends.
• Highly motivated and can work independently.
• Able to work collaboratively.Familiarity with Microsoft Office.
• Can lift at least 30 pounds properly.

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.