Kettering Health Network

NW Patient Account Customer Service Rep - PFS- Admin Support Build - Full Time - Days

2 months ago
Job ID
2017-6026
Job Category
Accounting/Finance
Job Type
Full-Time
Shift
First Shift
# of Openings
1

Overview

Are you looking to join and engage in a customer service orientated role in the healthcare industry?

Kettering Health Network is looking for a Patient Accounts Customer Service Rep to join the Patient Finance Department and engage in providing patients and other customers with expert guidance while navigating the billing processes

Responsibilities & Requirements

Position duties include, but are not limited to the following:

  • Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and procedures
  • This position requires working with patients and other callers in response to both hospital and physician billing questions
  • The position also requires a working knowledge of all insurance payers to answer patient questions
  • This position also requires a high level knowledge of the types of hospital and professional services
  • Strong understanding about how denials impact the service related to the patient’s benefit/coverage plan.
  • Performs other duties as assigned

Job Requirements

  • High school Diploma
  • 3 years Previous experience in hospital or physician's office
  • Previous experience in patient accounting, medical billing, & medical terminology

Preferred Qualifications

  • Associate’s degree

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.