Kettering Health Network

Admitting Representative

2 weeks ago
Job ID
2017-7933
Job Category
Patient Care Support
Job Type
Part-Time
Shift
Third Shift
# of Openings
1
Shift Time
Nights

Overview

Are you looking to join and engage in a customer service orientated role in the healthcare industry?

 

Kettering Health Network is looking for a Patient Access Admitting Representative to join their Patient Access Department and engage in providing patients with expert guidance while navigating the registration process.

Responsibilities & Requirements

Job Responsibilities

 

Patient Access Admitting Representative position’s major duties include, but are not limited to the following:

  • Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
  • Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
  • Ensuring that payer sources and payment arrangements and options have been discussed
  • Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
  • Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
  • Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
  • Communicate effectively with hospital staff and patients on a regular basis

Job Requirements

  • High School graduate or equivalent.

Preferred Qualifications

  • Previous registration/medical office experience Masters in relating field
  • One year customer service experience
  • Excellent written and oral communication skills
  • Computer literate and very strong with Excel
  • Ability to work collaboratively with team members

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