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Under the supervision of the provider and/or practice manager, assists and delivers patient care duties, and provides administrative support throughout the practice. This position assists the provider in examination and treatment of patients, performing miscellaneous delegated duties under the direction of provider. This position also interviews patients, measures vital signs, and records information in patients' charts. Prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care. MA/CMA: Current Medical Assistant certification/registration as CCMA, CMA (AAMA), NCMA, RMA (through AMT) or completion of KHMG Medical Assistant Training Program or MA program through an...
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Job Summary- The Office Assistant provides reception, clerical and project management support to the office, answering phones, filing, managing schedules, greeting customers, preparing documents and tracking project performance and timelines. This individual takes care of office support functions; coordinating work assignments for leaders as needed, reviews work for accuracy, Coordinates, and organizes. Performs other duties as assigned.Essential Functions- Managing and coordinating leadership calendars- Overseeing Executive Giving Society program. Including creating solicitation lists, scheduling meetings, tracking progress, and creating reports- Coordination of Gift Planning Continuing Education webinar series and annual meeting- Answering phones, greeting visitors- Serves...
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The Care Manager also identifies and assesses patients and families with possible social, psychological and/or environmental needs related to the impact of utilization patterns of care. The Care Manager is also responsible for developing plans for intervention addressing agreed upon priorities, synchronizing supportive services and assisting patients/families in improving or restoring their capacity for social functioning. The patient and family-centric approach to care will be central in the universal care plan development and communication across the care settings. The care manager will be instrumental in identification of patient- driven goals. Specific roles within the Acute Care Setting would include, but are not limited to:- Pro-active discharge planning- Review of...
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Job Summary:Under the direction of the Manager for administrative matters and the Medical Director assigned to the section for medical matters, plans, organizes and coordinates the work and employees of the section. Maintains accreditation standards, quality control and inventory. Selects, trains, evaluates, counsels and discharges employees. Maintains section in accordance with the goals and policies of the department and the institution. Maintains budgetary control. Works at bench when required. Serves as inspector for CAP. Participates in Laboratory Ward Rounds (customer service program). Coordinates student rotations.Job Responsibilities:- Demonstrates up-to-date job knowledge. Demonstrates knowledge of, and adherence to, department policies and procedures. - Completes...
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Minimum Education- High school diploma requiredMinimum Work Experience- One or more years of medical office or customer service experience requiredRequired Skills- Demonstrated Patient Experience excellent- Excellent written and oral communication skills- Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge- Knowledge of Insurance Terminology and processes- Knowledge of Insurance portals and websites- Strong third-party billing background preferred- Demonstrated competency in working in teams and ability to effectively communicate with all levels- Ability to learn site specific patient processing software including but not limited to grease boards and TPS system- Computer literate and very...
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Under the supervision of the provider and/or practice manager, assists and delivers patient care duties, and provides administrative support throughout the practice. This position assists the provider in examination and treatment of patients, performing miscellaneous delegated duties under the direction of provider. This position also interviews patients, measures vital signs, and records information in patients' charts. Prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care. MA/CMA: Current Medical Assistant certification/registration as CCMA, CMA (AAMA), NCMA, RMA (through AMT) or completion of KHMG Medical Assistant Training Program or MA program through an...
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Under the supervision of the provider and/or practice manager, assists and delivers patient care duties, and provides administrative support throughout the practice. This position assists the provider in examination and treatment of patients, performing miscellaneous delegated duties under the direction of provider. This position also interviews patients, measures vital signs, and records information in patients' charts. Prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care. MA/CMA: Current Medical Assistant certification/registration as CCMA, CMA (AAMA), NCMA, RMA (through AMT) or completion of KHMG Medical Assistant Training Program or MA program through an...
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Responsibilities - The Registered Nurse utilizes the nursing process in providing nursing care to patients in all settings in collaboration with other health care providers.- The RN is accountable for his/her own professional development and practice within the scope of care defined by law.- Utilizing organizational resources, the RN acts as a patient advocate for the delivery of safe care including delegation of care and participation in performance and practice improvement activities.- The delivery of nursing care within the Kettering Health Network reflects the missions, vision, values, and philosophies, of the organization and nursing departmentsQualifications- Licensed in the state of Ohio as a Registered Nurse- Graduate of an accredited school of nursing (NLN, ACEN, or...
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The surgical technologist (ST) is responsible for assisting in direct care to patients undergoing surgical intervention by selecting, setting up and passing of sterile instruments to the surgeon and assistants, under the direction of the RN and the surgeon.Responsibilities include, yet, not limited to the following:- Appropriately labels and handles patient specimens.- Competently performs Surgical Technologist skills as defined by the unit’s scope of practice.- Maintains a clean, safe environment free from clutter.- Receives and responds to appropriate delegation; does not perform skills/care that has not been delegated by a licensed nurse or physician.- Recognizes and responds appropriately to emergency situations.- Demonstrates safe infection control practices.- Assists...
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Knowledge and Skills Required- Demonstrates through behavior Kettering Health’s mission, vision, and service standards as outline in the organization’s training- Exceeds competence and uses critical thinking skills promptly to resolve consumer inquiries within the assigned functional area- Adheres to all established workflows, scripting, and department greetings- Creates an exceptional customer experience by setting proper expectations and consistently following through with end-users- Continuously achieves key department performance objectives such as quality assurance and productivity- Handles sensitive matters courteously and with professionalism. When appropriate, can escalate to leadership for proper awareness and/or resolution- Demonstrates consistent and punctual...
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Job Responsibilities- Assists pharmacist in total prescription filling process; data entry, inventory monitoring, counting, labeling, ordering, stocking, filing, and selling of prescribed and OTC products. - OTC merchandising- Help health care providers and patients in person and by phone; answers questions and requests; referring to pharmacist when appropriate.- Comply with state and federal drug laws, KHN policies and procedures- Other duties as assignedJob Qualifications- High school diploma or GED- Nationally Certified Pharmacy Technician- 2 years retail pharmacy technician experience- Excellent written and oral communication skills
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Under supervision of the Practice Manager, is typically the first point of contact (phone and in-person) for the office. Notifies office staff when patient is ready to be seen. Provides a wide variety of administrative support duties. The Front Office Specialist is responsible for:- Greets patients and visitors in a courteous and friendly manner.- Answers telephone calls, screens calls, arranges appointments, and referrals.- Obtains information, answers questions, and notifies physician or assistant of patient's arrival.- Prepares new records, organizes files, and maintains records.- Types correspondence, reports, e-memos, forms.- Sorts and distributes mail.- Any other duties relating to the business operation of the medical practice that may be assigned by the...
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Job Summary The HR Instructional Designer develops, implements, and evaluates educational programs and learning materials to support employee performance, regulatory compliance, and organizational effectiveness within Kettering Health. This role collaborates with subject matter experts to create engaging, effective, and compliant training solutions using instructional design best practices and technology. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, values, and B-SAFE program. Job Requirements Education Bachelor’s degree in Instructional Design, Education, Human Resources, Organizational Development, or a related field (Preferred) Master’s degree in Instructional Design, Education, Human...
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Job Responsibilities:- Accurately process, fill, and dispense prescriptions- Provide pharmaceutical information to multidisciplinary health care team; counsel patients and customers on both prescription and OTC medication use- Oversee all pharmacy inventory, record keeping, and accounting- Supervise pharmacy technicians; organize and direct technicians’ work flow- Comply with state and federal drug laws, KHN policies and procedures- Other duties as assignedJob Qualifications:- Graduated from an accredited school of pharmacy with either a B.S. in Pharmacy or a PharmD- Active State of Ohio pharmacist license- Three years inpatient pharmacy experience and or completion of ASHP accredited pharmacy residency program preferred.- Excellent written and oral communication...
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The Clinical Dietitian: Provides quality medical nutrition therapy to a variety of patients, including nutrition assessment, diagnosis, intervention, evaluation, education, and monitoring. Communicates effectively with other health care professionals. Serves as preceptor/mentor for dietetic interns and department staff. Performs other duties as assigned.- Accurately manages position paperwork (workload documentation, EMR documentation, etc.).- Follows correct hand hygiene procedures (sanitizes hands before and after entering patient rooms, washes hands as needed, etc.).- Utilizes appropriate scripting and responds to patient/internal and external customers (effectively uses HEAL principle, interacts effectively with medical and ancillary staff, etc.)- Effectively and safely...
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Responsibilities - The Registered Nurse utilizes the nursing process in providing nursing care to patients in all settings in collaboration with other health care providers.- The RN is accountable for his/her own professional development and practice within the scope of care defined by law.- Utilizing organizational resources, the RN acts as a patient advocate for the delivery of safe care including delegation of care and participation in performance and practice improvement activities.- The delivery of nursing care within the Kettering Health Network reflects the missions, vision, values, and philosophies, of the organization and nursing departmentsQualificationsApplicants Must Have: - Licensed in the state of Ohio as a Registered Nurse- Graduate of an accredited...
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The Director of Hospital Coding and Clinical Documentation Integrity provide strategic and operational leadership for hospital coding and CDI programs across the Kettering Health system. This role oversees inpatient and outpatient coding operations, CDI program performance, documentation improvement strategies, coding productivity and quality standards, denial prevention, and audit readiness. The Director ensures compliance with federal, state, payer, and organizational requirements while partnering closely with Utilization Management, Physician Advisors, Medical Staff, Quality, Finance, and service line leaders to advance key revenue cycle performance indicators. Performs other duties as assigned. Minimum Education- Bachelor’s degree in Health Information Management, Nursing,...
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The Occupational Therapy Assistant is a licensed professional who provides treatment for patients in accordance with state and national practice acts. In cooperation with the referral source & occupational therapist, provides therapy treatment designed to improve function, decrease pain, and/or prevent disability. Communicates changes in the patient's condition and/or needs to the occupational therapist to ensure updates to the treatment plan and goals. Major tasks and duties include, but are not limited to: direct patient care, day to day patient scheduling, supervision of occupational therapy assistant students, consultation with physicians and other team members, documentation in the electronic medical record, quality assurance and performance improvement (QAPI), clinical education,...
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Job Summary- Biomedical equipment technician duties include inspection, calibration, installation, maintenance, and repair of a wide variety of clinical equipment.- Works with equipment users for the best resolution of issues and communicates equipment status. - Maintains a clean and organized work area. Keeps complete records of work done. - Assists the manager with equipment replacement recommendations. Other duties as assigned.Educational Requirements- Associate or Bachelors degree in biomedical electronics or related, or a combination of relevant training and experience.Skills/Other- Experience in troubleshooting and repair of a wide variety of biomedical equipment.- Knowledge of electrical safety and the applicable codes and standards that related to biomed¬ical...